Seychelles: Sat 4 Feb 2012 14:06
Vision & Mission
Over three decades of achievement
Our Vision
To be the best ‘service’ organisation in the Indian Ocean.
Our Mission
- We provide safe, caring and reliable services to our customers.
- We invest in our people for the mutual benefit of the company, the individual and the community.
- We provide services that represent value for money whilst achieving a fair return on investment.
- We work with other partners of the tourism industry to continually improve the quality of the “Seychelles experience”.
Our Service Strategy
Our strategy is to ensure a customer for life from the outset by providing
a delightful Seychelles Experience through focus on:
C – Care for our employees’ and customers’ needs.
R – Reliability through S P A C E *.
E – Excellence through know-how and Team Spirit.
O – Opportunities never lost to delight a customer.
L – Loyal and Committed HM family where each member views service
as a pleasure.
E – Efficiency and Problem-Solving.
*(S – Safety; P – Planning; A – Anticipation; C – Communications; E – Expectations Management).
Philosophy: The Creole Spirit
The Creole Spirit is the ‘experience of Seychelles in a nutshell’. Evoking the sights, sounds and fragrances of Seychelles, it captures the spontaneous joie-de-vivre, passion and natural warmth of the Seychellois people shining through their attitude to life and the way they interact with others.
It faithfully echoes an authentic, exotic, island-style way of living rooted in the multi-ethnic harmony and family values of a soulful way of living close to the rhythms of Nature.
The Creole Spirit embodies a distinct approach to, and celebration of life that is unique to the Seychelles Islands.
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