Air Seychelles, the official licensee of Federal Express Corporation (FedEx) in Seychelles, has recently introduced a brand new service to facilitate the customs clearance process for its customers.

Launched earlier this month, the new service support customers with the creation and filing of a bill of entry directly into the local customs system.

In addition, the dedicated team at FedEx also guides customers through the clearance process to enable a prompt recovery of packages held by customs.

Air Seychelles Cargo Commercial Manager, Haajira Jumaye, who also oversees FedEx commented:

“We remain committed towards delivering the ‘Purple Promise’ of making every FedEx experience outstanding. As we are continuously seeking ways to improve our customer service experience, the new service has enabled us to provide more support to our customers by assisting with the complex customs clearance process, thus contributing towards fulfilling the ‘Purple Promise’. As all the procedures are conducted at the same location, the new service will bring added value to the customers who can now engage with a single party, from dispatch right up to clearance of their shipment.”

FedEx, together with its worldwide affiliates is engaged in the integrated air and ground transportation for time-sensitive shipments to various destinations worldwide.

For detailed information about the new service including the applicable fees and charges, customers are encouraged to visit the FedEx office in Pointe Larue or contact 4391498/99 or 4391046.

Air Seychelles has been operating as the licensee of FedEx for over a decade.

About Air Seychelles

The Seychelles’ national carrier has been flying for over 45 years. Wholly owned by the Government of Seychelles, the carrier operates regionally from its home in Mahe to Tel Aviv, Johannesburg, Mumbai, Mauritius, and Colombo with state- of-the-art Airbus A320NEOs. Domestically, the carrier operates up to 30 roundtrips a day to Praslin, the second largest island in the archipelago, along with various charters to other islands on its twin-otter fleet.

In 2023, Air Seychelles was awarded the coveted titles of ‘World’s Leading Airline to the Indian Ocean’, at the 30th edition of the World Travel Awards as well as, ‘Indian Ocean’s Leading Airline Economy Class’ and ‘Indian Ocean’s Leading Airline Brand’


Information contained in this press release is accurate at the time of publication.