Air Seychelles, the official licensee of Federal Express Corporation (FedEx) in Seychelles, has recently introduced a brand new service to facilitate the customs clearance process for its customers.

Launched earlier this month, the new service support customers with the creation and filing of a bill of entry directly into the local customs system.

In addition, the dedicated team at FedEx also guides customers through the clearance process to enable a prompt recovery of packages held by customs.

Air Seychelles Cargo Commercial Manager, Haajira Jumaye, who also oversees FedEx commented:

“We remain committed towards delivering the ‘Purple Promise’ of making every FedEx experience outstanding. As we are continuously seeking ways to improve our customer service experience, the new service has enabled us to provide more support to our customers by assisting with the complex customs clearance process, thus contributing towards fulfilling the ‘Purple Promise’. As all the procedures are conducted at the same location, the new service will bring added value to the customers who can now engage with a single party, from dispatch right up to clearance of their shipment.”

FedEx, together with its worldwide affiliates is engaged in the integrated air and ground transportation for time-sensitive shipments to various destinations worldwide.

For detailed information about the new service including the applicable fees and charges, customers are encouraged to visit the FedEx office in Pointe Larue or contact 4391498/99 or 4391046.

Air Seychelles has been operating as the licensee of FedEx for over a decade.

About Air Seychelles

The Seychelles' national carrier was incorporated in 1977 and was formally named 'Air Seychelles' in 1978. The airline began long-haul operations in 1983 and continues to remain one of the tourism pillars contributing towards the island's strongest growing economic sector.

In 2021, Air Seychelles managed to retain the most coveted title of ‘Indian Ocean’s Leading Airline’ at the World Travel Awards including, ‘Indian Ocean's Leading Airline - Business Class and Indian Ocean's Leading Cabin Crew . The airline also marked a historic milestone at the 28th edition of the World Travel Awards for having its premium lounge recognised for the first time ever as ‘Indian Ocean’s Leading Airline Lounge 2021’.