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Terms and Conditions

Redeeming Miles for tickets on Air Seychelles

• Award tickets are allowed for return journeys on confirmed basis only.
• One-way awards are permitted at half the cost of the return award value.
• Upgrades are not permitted.
• Unaccompanied minor award tickets are not permitted.
• Children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Infant tickets will be charged at 10% of the adult mileage value.
• Flight awards are subject to seat availability which may limit the number of seats available for an award ticket.
• Miles can be redeemed on all International flights operated by Air Seychelles.
• Domestic flights on Air Seychelles are not eligible for redemption.
• Award tickets are not valid on codeshare flights.
• To redeem miles for GuestSeat reward flights, please contact our loyalty department a minimum of  48 hours prior to the intended date of travel.
• Award tickets on Air Seychelles are valid for a maximum period of 1 year from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Award tickets are non-endorsable, non-transferable and non-refundable.
• Date changes are allowed free of charge.
• Name changes are not permitted.
• Ticketing time limit is as set by system upon confirmation of redemption seat booking.
• Redeeming miles for upgrades on partner flights are not permitted.
• All bookings are subject to the Air Seychelles General Conditions of Carriage.

Redeeming Miles for an Upgrade on Air Seychelles

• This benefit will be available to all Etihad Guest members.
• All Air Seychelles fares are eligible for upgrades using Etihad Guest Miles.
• Etihad Guest members will earn Etihad Guest Miles on the original fare purchased and not as per the upgraded cabin.
• All Business Class benefits will be applicable when upgrading using miles on any Air Seychelles flights.
• Return upgrades will be charged double the one-way value.

Redeeming Miles for Excess Baggage on Air Seychelles

• This benefit will be available to all Etihad Guest members.
• The request for excess baggage using miles on an Air Seychelles flight must be made at least 72 hours prior to departure.
• Etihad Guest members will be able to redeem miles for up to 20kgs of excess baggage on any Air Seychelles flights.
• Etihad Guest members can use their miles to redeem excess baggage for any other person travelling on any Air Seychelles flights.