Flying the Creole spirit

Country

Language

Air Seychelles introduces new website features including web check-in

Air Seychelles, the national airline of the Republic of Seychelles, today announced the introduction of new web services for its guests, including web check-in, following the successful implementation of the Sabre technology platform.

The web check-in feature allows guests travelling on all Air Seychelles flights departing from Mahé International Airport and Praslin Airport, to check in and print their boarding passes online through airseychelles.com.  

For international flights, guests can check in as early as 24 hours and up to two hours before the scheduled departure time, and for domestic flights, guests can check in from 24 hours in advance up to just 60 minutes before the flight. When using this service, guests are required to bring their printed boarding passes to the airport before the normal closure of check in desks.

Roy Kinnear, Chief Executive Officer of Air Seychelles, said: “We are pleased to launch the new web check-in service, which makes travelling from our hub in Seychelles International Airport and Praslin Airport much more convenient for guests.

“This service is especially useful for residents of Seychelles who fly regularly between Mahé and Praslin, who will now be able to arrive later at the airport, up to 20 minutes before flight departure.”

The new service enables guests with only carry-on hand luggage to proceed straight to passport and security controls, bypassing the check-in counters. At the same time, passengers who have baggage will be able to use a special baggage drop-off counter at the airport to check in their belongings quickly and conveniently up to 45 minutes before departure on International flights.

The airline has also enhanced its online travel offering with additional features and benefits that include a continually updated flight timetable, a flight status page that tracks Air Seychelles services in real-time, and new options when managing a flight reservation, such as the ability to select seats, choose special meals and input frequent flier information.

Other new functions on airseychelles.com, which have been made possible by the airline’s switch to a Sabre reservations and check-in system, include multi-city stopover bookings, the ability to purchase resident fares online, timely notifications of schedule changes, gate changes and flight delays, and the ability to use all major credit cards, including those in Seychelles rupees (SCR).

 Air Seychelles was supported in introducing these functions by Maven, a local website development company which designed the airline’s modern website and developed and integrated Sabre technology into its front-end system.

Mr Kinnear continued: “The innovations we have introduced are part of our ongoing commitment to improve the travel experience for our guests at all touch points, and especially the Air Seychelles website.

“These features are designed to make the journey with Air Seychelles smoother and more convenient and are what modern business and leisure travellers are looking for.

“We have planned other special enhancements in the coming weeks, such as the option of purchasing lounge access online and paying for additional baggage, which will expand our service offering even further.”

About Air Seychelles

Air Seychelles was established in 1978 and began long-haul service in 1983. The airline currently offers international flights to Johannesburg, Mauritius and Mumbai. Air Seychelles also offers more than 350 domestic scheduled flights a week throughout the archipelago, including domestic charter services. As the national airline of the Republic of Seychelles, Air Seychelles is a pillar of tourism, the island nation’s strongest and growing economic sector. The airline maintains a strategic partnership with Etihad Airways, the national airline of the United Arab Emirates and 40 per cent stakeholder.